Terms & Conditions

Effective Date: January 31, 2025

These Terms and Conditions ("Agreement") govern your use of the website lestrangegroup.com (the "Website") operated by LeStrange Group LLC ("Company," "we," "us," or "our"), including all related services, applications, and functionalities provided by the Company, specifically related to purchasing tickets for concerts, live events, and related services (collectively, the "Services"). By accessing or using the Website or purchasing tickets through our platform, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Website.

1. General Use of the Website
By accessing or using our Website, you represent that you are at least 18 years old or possess legal parental or guardian consent to use the Services. If you are under the age of 18, you may only use the Services under the supervision of a parent or guardian.

2. Ticket Purchases
All ticket purchases are subject to availability. The prices of tickets, services, and products displayed on our Website are subject to change at any time, and we reserve the right to modify ticket availability, prices, or fees without notice.

• Payment and Processing: Payments for tickets and services are processed through third-party payment processors. By purchasing tickets, you consent to the use of such third-party payment processors. You agree to provide accurate and complete payment information and acknowledge that all transactions are final upon completion.

• Refunds and Cancellations: Tickets are generally non-refundable, unless the event is canceled, rescheduled, or otherwise specified by the event organizers or our company. In the event of a cancellation or rescheduling, you may be entitled to a refund or exchange as outlined in our Refund Policy detailed by our ticketing parter DICE FM. No refunds will be provided for missed events or changes in personal schedule.

• Event Cancellations and Rescheduling: The Company is not responsible for event cancellations or rescheduling. In the event an event is canceled, rescheduled, or postponed, the event organizer’s policies and procedures for issuing refunds, credits, or exchanges will apply.

3. Ticket Delivery
Tickets will be delivered electronically via email or through the DICE FM mobile app, as applicable, unless otherwise specified in the event description. You are responsible for ensuring that the contact information you provide is accurate. We are not liable for any errors in delivery resulting from incorrect or incomplete information provided by you.

4. User Account and Registration
In order to purchase tickets or access certain features of our Website, you may be required to create an account with us. You agree to provide accurate, current, and complete information during the registration process, and to promptly update such information as necessary. You are solely responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

5. Intellectual Property
All content available on the Website, including but not limited to text, graphics, logos, images, and software, is the property of LeStrange Group LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without prior written consent from the Company.

6. Prohibited Activities
By using our Website and Services, you agree not to:

• Use the Website for any unlawful purpose or in violation of any applicable law or regulation.

• Attempt to gain unauthorized access to any part of the Website or interfere with its normal operation.

• Engage in any activity that could damage, disable, or impair the functionality of the Website, including using any automated tools or scripts to scrape content.

• Resell or attempt to resell any tickets purchased via our platform unless specifically permitted by us.
   

7. Disclaimers
The Website and all content, materials, and services provided on the Website are provided "as is" without warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not guarantee that the Website will be error-free, uninterrupted, or secure. We are not responsible for any loss, injury, or damages arising from your use of the Website or your inability to access or use the Website.

8. Limitation of Liability
To the fullest extent permitted by applicable law, [Your Company Name] shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profit, revenue, or data, arising from or in connection with your use or inability to use the Website, including ticket purchases, even if we have been advised of the possibility of such damages.

9. Indemnification
You agree to indemnify, defend, and hold harmless [Your Company Name] and its officers, directors, employees, agents, and affiliates from any claims, liabilities, losses, damages, and expenses (including legal fees) arising from your use of the Website, violation of these Terms and Conditions, or violation of any rights of third parties.

10. Privacy Policy
Your use of our Website is also governed by our [Privacy Policy Link], which is incorporated by reference into these Terms and Conditions. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Website after such changes will constitute your acceptance of the updated Terms and Conditions.

12. Governing Law
These Terms and Conditions are governed by the laws of the State of California, without regard to its conflict of laws principles. Any disputes arising from or related to these Terms and Conditions shall be resolved in the state or federal courts located in San Diego, California.

13. Severability
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

14. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us